Contact Us
We’re here to help. Whether you have a question about your order, need product support, or just want to learn more about our umbrellas, our team is always happy to assist. Before reaching out to us, please refer to our FAQs below.
Fill out the form below and we’ll get back to you as soon as possible. We aim to respond to all enquiries as soon as possible.
For order-related questions, please include your order number so we can help you quickly and efficiently.
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FAQs
Find answers to common questions about our products and services.
30-Day Returns
Return unused umbrellas within 30 days. Faulty items replaced or refunded.
See Refund Policy for more details.
Standard shipping takes 5-9 business days.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.
No - all duties and taxes for global customers are included in the purchase price.
You will not be charged anything extra upon arrival.
Order confirmation emails are sent automatically after checkout. If you haven’t received yours within a few minutes, please check your spam or junk folder. If it’s not there, ensure the email address entered at checkout was correct.
Still can’t find it? Contact our support team with your name and order details, and we’ll be happy to help.
Get in Touch
Have a question or need assistance? We'd love to hear from you.